Everest Service Manager

Experience Service Management With Everest Service Manager

Easy to Use. Affordable. Effective. Powerful Service Desk

Everest Service Manager is an ITIL Enabled service management solution that enables organizations to efficiently manage , track, and control the services delivery. It includes the seamless integration of several key service management processes to drive efficiency and enhance collaboration among different departments and teams.

Experience Service Management With Everest Service Manager

Easy to Use. Affordable. Effective. Powerful Service Desk

Everest Service Manager is an ITIL Enabled service management solution that enables organizations to efficiently manage , track, and control the services delivery. It includes the seamless integration of several key service management processes to drive efficiency and enhance collaboration among different departments and teams.

Amazing Features

Incident Management

Multi Channel Support

Intelligent Ticket Assignment

Team Collaboration

Customizable Workflow

Service Automation

Email Communication

Relations (Problem, Change, Asset, KB)

Task Planning

Merging, Timer, SLA

Notification & escalations

Change Management

ITIL Aligned Process

CAB Approvals and

Meetings Manager

Customizable Workflow

Change Calender

Change Evaluation

Risk Management

Automated Tasks

Change Templates

Release & Deployment Management

SLA Management

Dynamic SLA Management

Business Hour Support

CI Based SLA

Service Based SLA

Customer Based SLA

Vendor SLA Management

Franchise/Field SLA Management

Dynamic Targets

Timezone support

Rule Based SLA Support

Service Asset Management

User Defined Asset Classes

Assets Type Hierarchy

Interactive CSV Import

AMC & Warranty Management

BAR & QR Code Support

CI Relations

3rd Party Integration

Remote Desktop Integration

Problem Management

ITIL Aligned Process

Intelligent Classification

Root Cause Analysis

Publish Known Error, Workaround

Automated Workflow

Rule based Notification & escalations

One Click RCA Report

Reports & Dashboards

Field Service Management

Franchise Incident Management

Auto Assign to Field Engineer

Auto Customer Site Engineer

Work Order Management

Geo Tagging

Mobile Application Support

Service Engineer Tracking

Route Tracking

Pricing

Squad

^Rs.500 (3 Tech)

per month

Incident Management
Knowledge Base
Service Asset Management (500 Records)
Catalogue Management
Single Workflow
100 Requester
100MB storage
Basic support

Sign Up

Battalion Popular

^Rs. 999 / Technician

per month

Squad+
SLA Management
Franchise/Partner Incident Management
Unlimited Service Asset Records
Unlimited Workflows
1 GB storage / Technician
Unlimited Requester
Priority support

Sign Up

Regiment

^Rs. 1800 / Technician

per month

Battalion +
Problem Management
Change Management
Task Management
Project Management
3 GB storage / Technician
24/7 support

Sign Up

Register Now

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OUR CUSTOMERS

Our Team

Satish

Satish Kumar

CEO, EverestIMS

Arun

\

Arun Prasad

CIO, EverestIMS

Sudhakar

Sudhakar

CTO, Product Head Everest IoT

Deepak

Deepak Gupta

Director ITSM, Product Head Service Manager

Deepak

Deepak Kumar

Senior Architect,Product Head Everest NMS

Ganesh

Ganesh

Senior Architect,Product Head Everest NCCM

Samaresh

Samaresh Mandal

Service Manager, Product Lead

Ramesh

Ramesh

Sales Head, India

Srikanth

Srikanth

Sales Head, South & East Asia

From Our Customers

Few Case studies from Customers.

Dvois Communication

Dvois Service Automation

EverestIMS is awesome Suite of NMS & Service Management, It integrated our inhouse tools and automated our manual monitoring, Support and Last Mile Field Work.

Cloudnine

Realtime IT Infra & Service Management

Everest ensures Cloudnine provide undivided attention to patients with an efficiently managed IT Infra & Services.

BSNL INDIA

Proactive Support to BSNL Customer

Proactive Monitor all the links, Automate the work to Last Mile Field, Ensure that Last mile Engineer Works, Manage SLA and Escalation.

Get in touch

Write to us:

Name

Email Address

Subject

Message

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Head Office

# 45, B N Rao Plaza, 1st and 2nd Floor, 24th Main Road, J P Nagar 7th Phase
Bangalore, India, 560078
Tel: +91 80 46567100, Fax: +91 80 46567140.

Get in Touch : sales@everest-ims.com